TESTIMONIALS

‘We have dealt with the agency for many years and have found them to supply an excellent professional service and are extremely pro-active thus ensuring the matter proceeds to exchange/completion as quickly as possible.
We have no hesitation in recommending clients to them as they are one of the leading agents in the area.’
Local firm of solicitors
‘You have supplied us with a first class standard of service and have secured excellent prices for the properties we have asked you to market on our behalf’
Corporate Company
‘I have dealt with Broads on numerous occasions, and have always found them to be very professional and efficient.  They have always been proactive and helpful during transactions, which has ensured the matters proceeded in an effective manner.  My clients have also been very pleased with the service provided by Broads’
Local firm of solicitors
On a regular basis over the past eight years, I have carried out valuation and survey work on property being dealt with by Caroline and Bernadette, trading as Broads.  I have always found them to have a professional, helpful and enthusiastic attitude in their dealings with me, as a local surveyor.  I am therefore happy to recommend that property owners and managers should discuss details of the services they offer when looking for an estate agent in their area, particularly within postcodes UB3, UB4, UB8 and UB10
Bank Surveyors – West London
We initially purchased a property through Broads when moving into the area and their professionalism prompted us to call on them again when we were ready to sell. Every aspect of their work from the initial valuation of our property to the final moving out day was exemplary and each member of the team was professional, polite, helpful and willing to give us their time. We cannot thank them enough for their advice and support throughout the process and would recommend them to anybody looking to buy or sell a property.
Mr & Mrs M, Hayes
We confirm that we have been dealing with the above named firm for about four years and we have found them to work in a most professional and proper manner. The firm does have a good professional reputation
Local firm of solicitors
We would like to thank you, Caroline, Chris, andTej for all the hard work and effort placed in selling our house. From the moment we were on your books we felt you were really working hard on our behalf to get the right viewings, and the right people through our door. A big thanks form us.
Mr & Mrs W, Hayes
Just to say thanks for all that you have done for us and for being nice and friendly people.  We will miss our little chats.
Mr & Mrs K, Hayes
Thank you with grattitude for all your assistance
Mr & Mrs C, Hayes
Thank you for making my dreams come true
Ms S, Hillingdon
Thank you Broads, you are simply the best.  Keep up the great job.  I have recommended you to all my friends and collegues.
Mr T, Hayes
Following the recent sale of my property, I would like to thank the staff at Broads Property Services who handles the sale and were very professional, helpful and friendly throughout.  I would not hesitate to recommend you to my friends or anybody who requires the services of an estate agent in the future
Ms W, Hayes
I am writing to thank you all, especially Bernadette for being so helpful and kind and so very professional.  Nothing was too much trouble every time I phoned you were helpful and any query I had was dealt with at once.  I would not hesitate to recommend you.
Mr E, Yeading
Thank you for all your hard work and for keeping my nice new flat
Mr T, Hayes
We can’t thank you enough for how quick and professional your company has been.  From the day of putting our house on the market to moving day…8 weeks…AMAZING!!
Mr & Mrs T, Hayes

I would like to thank you for the quick and efficient way that you sold our property.  It had previously been with another Estate Agent for 6 months to no avail.  You managed to sell it within 2 months.  Also thank you for making the purchase of another property go so smoothly.  I would most definitely recommend your company to both buyers and sellers alike.

J Roberts

Thank you so much for all your support and professionalism – and for making it a very memorable experience! I look forward to doing ongoing business with you and your Collegues.

Mr & Mrs James

Dear Caroline and Bernadette,

I write to thank you for the service you provided during my purchase of 16 Abbey Close.  Throughout the transaction I found you fair, efficient  and friendly and you got answers to queries back to me quickly. This all helped to make the purchase go smoothly and with the happy outcome that my son is now enjoying his new home. A great relief to me!
very best wishes

B Kemp

Dear Ladies, 

I would like to thank you for being the acting Estate Agent on my behalf in purchsing my property.  I was very pleased with the services you offered, either over the phone, in writing or face to face which were prompt and professional.

I certainly would recommend your organisation (Broads Property Services Ltd) to people I know as I’m sure they will get the best advice and attention from you if either selling or buying a property.

May I wish you all the best and continuing success in running your business, and would like to thank you for your valuable cooperation

Mr N Haddad, Hayes

Dear Everyone at Broads 

Thanks for the excellent service provided, from valuation to completion, during the sale of our house.  Chris gave us no nonsence advice on his first visit and the house was on the market within a day of our instruction.  We had people queing to view the next day, offers within the next week and sold within two to three weeks.  Our buyer had everything in place and went through without a hitch.  I would have no hesitation in recommending Broads and thank you all once again. 

Mr & Mrs M 

Dear Manager, 

I’m very thrilled to write you a letter of appreciation in connection with the above mentioned address, Blackrod Close.  I am so pleased that your staff helped us to get this place.  We really appreciate it.  To get that house was not easy but obviously the success of it was through God Almighty and your hard working staff, Tej.  First time when i started viewing houses, i used to count the number of the houses that have viewed, but they came a time when i could not remember to count them anymore.  It was tiring, demanding and could be stressful as well, but i tell you what, Tej was a blessing to my life by taking the anxiety off me.  She was helpful, punctual, professional, hardworking, friendly, always smiling and reassuring me throughout my househunting.  Your ladies in the office were so prompt with their telephone answering.
I have no words to express my appreciation but God Almighty in Heaven may bless you, keep you and give you the best in life.  There are two gentlemen in your company, by the names of Chris who i worked with a few times and they were brilliant as well.  The truth is you have got a good team.  Last nut not least, i used to enjoy your voicemail music when they put me on hold. 

Me and my family would like to say thank you! 

Mrs U 

To all the Staff at Broads, 

Just wanted to say a big thank you for helping make our dream come true. 

It has been excellent having a local company to deal with.  You have all been so helpful with such a personal service by everyone. 

Thank you again 

Mr & Mrs McLeod 

Dear Broads Team

We would like to say how very happy we were/are with the professional
service Broads have given us, from the day of the valuation to the sale of
our home. You kept us up to date all the way and were all very friendly and
willing to help.

We would recommend you to our friends and family and thank you all, for
making our sale go without a hitch.

Best wishes to all of you, keep up the good work!!!

Best regards

Jane 

Just a small token of our appreciation for all the hard work you have put in to make our move possible. Once again thank you.
Mr & Mrs C Woodrow Avenue, Hayes

A few lines to thank you all for your help, courtesy and professional conduct with my move here to Christchurch. Everyone I spoke to at Broads were reassuring and I would like to thank you all and wish your company success for the future. 

J Pagham

Thank you for the excellent service which you have provided us.

Mr & Mrs Burhan

We would like to thank the whole team at broads for their professionalism and integrity during the sale of our home. Broads certainly offered us an exceptional service and we would highly recommend your services to both friends and family. We would like to say a special thank you to Chris and Sunil for all their help.

Kind regards Mr and Mrs Benson

Dear Caroline Thank you very much for email. Yes, finally we’re so pleased to secure the property. As I mentioned you, we’re completely unexperienced on this matter so which obviously not only created bit of hassle but also delayed in process, however at last we all managed to accomplish it. We found it’s a kind of joint venture work, without the determination of all party it wouldn’t be able to achieve it. For your vital role, kind consideration and help, me, my wife and whole family would like to thank you so much.

With Many Thanks Surya

Dear Sir/Madam I would like to take this opportunity to thank Broads Estate Agents for providing us with an exceptional service during the process of purchasing our property. I would also like to mention in particular the positive contribution of our allocated estate agent, Sunil Mair. Sunil has been superb throughout, making the whole experience very smooth, enjoyable, putting us to ease during times of stress and uncertainty. He was very polite, liaising with us and when required, he was very efficient and prompt with addressing all questions, queries and any information requiring attention. Our experience with Sunil has been so delightful, that in our next property venture we will be expecting to work with him again. We will also be recommending Broads to our family and friends Thank you.

Dear Caroline, 

Please accept a sincere thank you to yourself and all the staff at Broads for their involvement with the sale of the above mentioned properties, throughout, you have all acted in a friendly and professional manner.

It is often said that moving house is the most stressful event but you have all greatly helped relieve some of that pressure, everything we have asked has been carried out both speedily and thoroughly.

Whilst we are both pleased with the service Broads have provided, we would particularly like to thank Mark Atkinson who has helped us to overcome a number of obstacles during the sale of both properties and greatly assisted in bringing both to a successful conclusion.

I think we all realise the difficulties we have had with the developers of our new home and can only apologise on their behalf for their continued relentless telephone calls.

Whilst our relationship with Broads has been kept on a professional basis, Janet and I have felt that your friendly manner has made it a pleasure working with you.  It goes without saying that we have no hesitation recommending your services to others.

Mr & Mrs B

Dear Caroline and Bernadette

I would like to thank you both and Chris and Tej for providing and excellent  and professional first class service and i have been very impressed with the level of service you have provided right from when i first met Chris when he first valued  the property and then arranging viewing’s with Tej etc. with much interest as promised and a large volume of viewings for a potential buyer. 


You have provided a very professional and efficient and friendly service throughout the sale process to completion and i would have no hesitation in recommending you.

Thanks again much appreciated.

Regards

Graham

Many thanks to you all for the sale of East Walk and all the hard work you did.  Best wishes to Bernadette with her baby! Good wishes! 

K and L Webb 

I am writing on behalf of the children here at The Cedars to say a massive thank you for the very generous cheque you sent us recently.

Over 90% of our children come from socially deprived households and as a school we are committed to offering them broad and rich experiences that they may not otherwise have.

Your donation will go a long way to helping us do that.

Kind regards

The Cedars Primary School

To all at Broads

Thanks for all your help selling – especially sorting out the extra time for my move – settling in well now.  Thanks also for your kind donation to my school which was much appreciated.

K Webb

I wish to take this opportunity for conveying our sincerest appreciation for the kind cooperation, perfect co-ordination and expert procedural/professional advice extended to us by the entire team of Broads from time to time, leading to the timely and hassle free finalisation of the above property.

Further, on behalf of my family, I would also like to place on record our excellent experience in interactiong with your ever willing team, and in particular our special thanks to Ms Tej Panesar for her positive and helpful attitude for her timely action and feedback in respect of the connected developments.

G Singh

We just wanted to say a big thank you to you and your team especially Tej and Chris for helping us selling and buying our property. It is adream come true, we still can’t believe it. We do appreciate all your efforts and support throughout the lengthy process. We would have no hesitation in recommending to our friends and family. Good health and best wishes. A big thanks to Chris from Mr Ahmed we will come and visit soon.

Mr & Mrs A 

I would like to say a big thank you to Caroline and Mark for their fantastic service in selling our property and helping us buy a beautiful home!  Would definitely recommend you!

Mr & Mrs D

To Broad Property Staff, 

Especially to Olivia Caroline and Mark for supporting us throughout our buying process, being so professional and understanding.  Have a lovely Christmas and all the best for the New Year

Anna & Peter

Dear Managing Director of Broads, Caroline Powell

I believe I have received extreme efforts with absolute great customer service, organisation and standards.  I am very proud to announce the keys were given to me for my property on the 12th January 2015.

The Journey started about 6 months ago when me and my wife initially started looking for the property.  Sunil added me to the Broads data base being attentive to my needs and showing amazing customer service skills.  He focused on the location I was looking for, looking at the price and the type of property I described to him.  I have been one of those awkward customers being very fussy and in terms of work timings had very awkward times for viewings.  This was not at all an issue and approached in a very calm, yet assertive and caring manner advising me that he will suit my needs and with all his passion for property and Broads as a company show how high his standards were by managing himself to meet my goals, timings and criteria.

With the first few viewings, I looked at houses later than usual and this was arranged and me and my wife did not like the first few properties and explained why and what I needed in my property.  Sunil then using his expertise and skills started looking at houses and picking out certain ones and emailing them to me, giving me regular phone calls going through those chosen ones.

By the end, Sunil found my property, we had a phone conversation communicating about the house.  I was in a rush to see this property as I really liked what I heard.  It was a ridiculous time 8pm out of his hours and he promised he would do his best and spoke to his manager to view this property.  I really loved the property and urgently wanted my parents and my wife to see the property and arranged it for 9am the next morning.  We showed them and they absolutely loved it.

They also mentioned he communicated the information very well.  He had done a lot of research about the property, the last owner and many details which influenced them in wanting me to buy the property.  It was the correct location, price, spacious and exactly how he had described it.  I put forward an offer of £337,500 and was accepted under survey conditions.

An issue took place in this week, my wife was expecting my second baby and she was in hospital awaiting delivery, my mortgage advisor was not giving me a good interest rate and my survey was booked at the same time for a few days.  In 2 days, I changed my mortgage advisor and changed the surveyor company suffering anxiety as other offers were being put forward for the property.

I was kept at ease, assuring me that the company is working with me and the property will be mine if I proceed correctly and manage the time effectively being confident and positive.  He contacted the surveyor company reassuring that the date for the survey was correct, looking after me again, making me feel the company standards and goals are to give good customer service.  My wife had a baby boy, my mortgage advisor gave me a lower rate for the interest and the survey was completed all after his arrival.  I was relieved that stage one went through.

Furthermore I wanted a second survey done and even under the time limitations, he fit my surveyor in for an appointment as soon as possible.  He made paperwork easy and eased the stress I was going through.  I had many questions all the time and every time I called the Broads office, a message would be passed on and I would get a phone call on the nearest convenient time.

All has gone through and I am so thankful to Sunil and the Broads team and really thank you for your hard work, efforts and passion for service and sales.  This is not a company that just wants your money.  It is a company of loyalty and trust and I have confidence in going through you when I look for my next property.  I feel from start to finish that I have been taken care of.

Kind regards

Mr & Mrs K

Dear Sunil, Caroline and Mark I have just had a call from the solicitors to say we have completed. Thank you very much for all your assistance with this purchase. Previously, I have not had a good experience with some of the Estate Agents in Hayes but you are certainly one of the best I have used. Thank you again for all your assistance.

Mr & Mrs Thaty (happy customers)

I would like to take this opportunity to thank all the staff at Broads for all the hard work and effort in selling my property. All the staff were friendly, helpful and professional, but I would like to extend a special thank you to Caroline who dealt with all my questions and queries very efficiently. H Harling (Northolt) It’s so exciting to us to complete our purchase. We sincerely thank you for help assistance and service that has been provided. We are very happy and satisfied. Truly appreciate for everything

Mr & Mrs Sunwar (Hayes)

I would like to take this opportunity to thank all the staff at Broads for all the hard work and effort in selling my property. All the staff were friendly, helpful and professional, but I would like to extend a special thank you to Caroline who dealt with all my questions and queries very efficiently.

H Harling (Northolt)

It’s so exciting to us to complete our purchase. We sincerely thank you for help assistance and service that has been provided. We are very happy and satisfied. Truly appreciate for everything

Mr & Mrs Sunwar (Hayes)

If you are thinking of selling your house and you want the best possible estate agent, use BROADS. I’m completing on my house tomorrow after a year of ongoing issues, I couldn’t have chosen a better estate agent to buy it from but Broads. Caroline was my main point of contact and she is nothing short of amazing, herself along with Mark, Bernadette and Sunil have provided the best customer service i have ever encountered as they kept me in the loop, assured me when i doubted the deal wouldn’t go through and had the patience and courtesy when i was bombarding them with phone calls and emails. I cannot recommend this place highly enough, should i wish to sell my property in the future, i will not think twice on enlisting Broads to deal with my sale as they will always be the front runners. Thanks you to all of the Broads team.

Dipak (chartered accountant)

Dear Chris, Now that completion has taken place, we write to thank you for the outstanding service Broads supplied throughout the sale of our property. You took charge of all aspects of the search for buyers, much to our satisfaction, ensuring a smooth service which was responsive to our needs Regards

Heather Parrant

Caroline/Bernadette Right from my first meeting with Chris, I was impressed by his direct and straight forward approach to the sale taking into account my wishes from the sale. Throughout the process, your staff have been very friendly and helpful in ensuring that the sale has been pretty easy considering the circumstances surrounding the sale. The fact that an offer for the asking price was received so quickly was an added bonus

Mr Sears

Hi ladies and Gents, Thank you so much for all your help with 27 Berrydale, I know it was an absolute nightmare, but we got there in the end… Your persistence and your support was so much appreciated and we are really grateful for all you did to get us to the end of the tunnel… I’ll be popping in with some fizz soon, just trying to get ourselves straight first (moving whilst nearly 8 months pregnant, not easy!)… Thank you again and I will be seeing you soon… Take care and thank the team who supported too…

Kel, Rob and Baby Timms…

We recently completed purchase of a property in Hayes which was marketed by Broads Property Service. We are very happy with the quality of service provided by Broads. They were always very polite and helpful.

Dr Ghulam Mustfa

Thanks you both. Feedback is not a problem I can tell you that you guys have been good to me and therefore I have no complaints about the services you provided. I would like to mention Sunil, he has been very professional in his conduct and was really helpful unlike some other estate agents who just talked non-sense all the time. I would like to thank Sunil for his candour and arranging for me to view the property before anybody else viewed it that allowed me to make an offer straightaway and saved me a lot of time. I will gladly leave positive feedback for you once this is all over. Once again thank you to you all. Kind regards

Zack